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Protiigo_HomePeter Mcc2023-05-24T06:41:53-04:00

RSS News and Announcements

  • VoIP.ms Now Interoperable with QueSee July 10, 2025
    We’ve completed interoperability testing with QueSee, an AI-powered call center dashboard—now fully compatible with VoIP.ms services.  With this integration, QueSee connects to your VoIP.ms account using our API to access call recordings and generate insights using AI.  This partnership is designed to help you:  Analyze conversations for trends and customer sentiment  Monitor team performance  Improve […]
  • AI Transcription Just Got Smarter July 8, 2025
    We’ve launched major improvements to our AI-powered Call Transcription service!  New features include:  Auto language detection (English, French, Spanish)  Smarter PII redaction across supported languages  Transcription summaries with highlights and action items  Sentiment analysis for better call insights  Note: A small fee will be charged for Transcription Summary ($0.005 per minute) and Transcription Sentiment ($0.004 per […]
  • Reseller Announcement: Launch of Custom DNO Registry Tool June 30, 2025
    VoIP.ms now offers resellers a Custom Do Not Originate (DNO) Registry, a complimentary tool that enables resellers to block Caller ID numbers that should never be used for outbound calls. This new feature helps resellers enhance call security, reduce spoofing incidents, and stay aligned with best practices promoted by the FCC, as outlined in the […]
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