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How Do I Configure my SoftPhone

By |December 27th, 2016|

Setting up your  softphone on the Chipmunk Tel system is very easy. Just follow these steps:

Step 1: Launch the software. You screen should look like this:

Step 2: Go to “Softphone/Account Settings”

Step 3: Type in an Account name, ie. your name. Then enter the User ID, Domain and Password sent to you by your Chipmunk Tel […]

How do I check my balance?

By |November 18th, 2015|

Checking your balance is easy on Chipmunk Tel. Simply login to your account and you will see your balance. If it’s not showing, click on the “My Balance” menu at the top of the page. Account balances are calculated in real time, so you know exactly how much you have. A negative number means there is […]

How do I set up my Chipmunk Tel Voice Mail?

By |August 10th, 2015|

You can access your voicemail with any phone connected To Chipmunk Tel using the code
*97# (star-97-pound).

If for any reason you do not have access to the Chimpunk Tel network, you can check your Voicemail by just dialing your phone number from any phone. Once the Voicemail system answers your call, press the Star key (*). You […]